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mkrabach's avatar
mkrabach
New member | Level 2
10 months ago

I can't see the files uploaded by a client.

We shared a dropbox link with a client to upload several files.  She did so, and she can see them on her end, but we see nothing on our end.  What can we do to fix this?
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey mkrabach, thanks for posting on the forum today. 

Can you clarify what type of Dropbox link you sent her exactly? 

Did you open a file request or did you share an entire folder with her own Dropbox account? 

Give me a nudge, when you have more info.

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