Forum Discussion

TEKma1980's avatar
TEKma1980
New member | Level 2
7 years ago

I can't see the option to "Copy link" from my desktop app

I have in the past been able to right click a file or folder and get the option to "Copy Dropbox Link".  As of about a week ago, that option stopped showing up. How do I get it back?
desktop
Share
DianaScutelnicu's avatar
DianaScutelnicu
New member | Level 2
7 years ago

Hi,

 

Have you been able to fix this? I have the same issue...

 

Thank you,

Diana

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Sorry to hear you're also having issues with this too DianaScutelnicu - let's see what we can do now!

    Just to make sure we're troubleshooting the right thing here, could you get me the desktop app's exact status as shown within your computer's system tray/menu bar? 

    If it's not running, you'll need to re-launch it or even re-install it Diana. 

    Let me know what you find and welcome to our Community!

    • jasmintulk's avatar
      jasmintulk
      New member | Level 2
      6 years ago

      I have the same issue - have tried all the things - has there been a solve for this one?

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 years ago

        Sorry to hear that jasmintulk.

        Just to ensure troubleshooting now, could you send me the exact status of the desktop app as shown within your computer's system tray/menu bar?

        Thanks!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!