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TEKma1980's avatar
TEKma1980
New member | Level 2
7 years ago

I can't see the option to "Copy link" from my desktop app

I have in the past been able to right click a file or folder and get the option to "Copy Dropbox Link".  As of about a week ago, that option stopped showing up. How do I get it back?
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Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Thanks for confirming what Rich asked and for the initial troubleshooting you did - awesome work!
 
Could you also let me know if the desktop app is running and up to date by checking what the Dropbox icon reads when you hover over it? 
 
Thanks in advance, thylacinedesign!
thylacinedesign's avatar
thylacinedesign
Explorer | Level 3
6 years ago

Hi Lusil and Walter,

Thank you for being in touch regarding our dropbox isues (and apologies for the slow repsonse).

We are still having the dame issue on 2 of our company computers - 'Copy Dropbox Link' not showing up on the desktop folder.

A screenshot of the info that displays when I hover my mouse over the app icon is below.

Screen Shot 2020-01-20 at 10.14.30 am.png

Thanks for your help with this

Minnie

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hi Minnie, welcome back! I'd be more than happy to have a better look into this with you.

    I've sent you a ticket to the email address associated with your Community profile, so when you have the chance, please check your inbox for my latest message. 

    Looking forward to hearing back from you!

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