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Hoanguyen2's avatar
Hoanguyen2
Explorer | Level 4
2 years ago

I can't share files or folders because of "A violation of Dropbox’s Terms of Service" message

Hello, I've been having trouble sharing a file or folder for days I always get the message: Can’t share file We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of S...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

Hoanguyen2's avatar
Hoanguyen2
Explorer | Level 4
2 years ago

I don't quite understand what you mean.
Do you want to discuss this directly via email? That's fine of course.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Hoanguyen2, I just created a ticket on my end for you! 

     

    I'll see you there, thanks! 

    • Cburn's avatar
      Cburn
      New member | Level 2
      2 years ago

      Am having same issue as well 

       

      I've been having trouble sharing a file or folder for days I always get the message:

      Can’t share file

      We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Cburn, is it alright to log a ticket to the email address you see here? We can check this internally.

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