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Forum Discussion
Silvarthur
2 years agoExplorer | Level 4
Sharing was suspended due to a violation of Dropbox's Terms of Service
Hello,
I've been having trouble sharing a file or folder:
Can’t share file or folder.
We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.
I was in holiday this last 6weeks, didn’t done almost anything with my account and it was working previously.
I am not aware of any rule violations, no option from the link https://help.dropbox.com/share/banned-links applies to me
And chatbot doens’t help me in this situation either.
Can you please provide a support
Sure thing @Silvarthur - you've got
10 Replies
Replies have been turned off for this discussion
- Walter2 years ago
Dropbox Community Moderator
Hey @Silvarthur - sorry to hear you're having issues with this.
May we reach out via email to have a further look internally?
Let us know and we'll use the email address that's linked to your profile here, on our Community.
Thanks!
- Silvarthur2 years agoExplorer | Level 4Sure, so I’m waiting for your email.
Best regards - Walter2 years ago
Dropbox Community Moderator
Sure thing @Silvarthur - you've got
- Jaco_Vorster2 years agoNew member | Level 2
Hi, did you manage to get this resolved?
I have the same problem.
We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. - Silvarthur2 years agoExplorer | Level 4Hi, so the support was able to unlock the blocked functonalities.
- Megan2 years ago
Dropbox Community Moderator
Hey Jaco_Vorster, I hope you're doing well!
I'd be happy to reach out to you internally, in order for us to resolve this.
Let me know more!
- riscking2 years agoNew member | Level 2
Hello, I have the same problem. I've had the account for years and I haven't shared anything, but I was just about to start using it again and I got that error. Thank you very much
- Megan2 years ago
Dropbox Community Moderator
- riscking2 years agoNew member | Level 2
Megan can you help me?
- Megan2 years ago
Dropbox Community Moderator
I'll be happy to see what we can do about this riscking.
Reply back to me, and we'll take it from there!
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