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Silvarthur's avatar
Silvarthur
Explorer | Level 4
2 years ago
Solved

Sharing was suspended due to a violation of Dropbox's Terms of Service

Hello, I've been having trouble sharing a file or folder: Can’t share file or folder. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Us...
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  • Walter's avatar
    Walter
    2 years ago

    Sure thing @Silvarthur - you've got :envelope: 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Sure thing @Silvarthur - you've got :envelope: 

Jaco_Vorster's avatar
Jaco_Vorster
New member | Level 2
2 years ago

Hi, did you manage to get this resolved?
I have the same problem.
We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

  • Silvarthur's avatar
    Silvarthur
    Explorer | Level 4
    2 years ago
    Hi, so the support was able to unlock the blocked functonalities.
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Jaco_Vorster, I hope you're doing well! 

     

    I'd be happy to reach out to you internally, in order for us to resolve this. 

     

    Let me know more! 

    • riscking's avatar
      riscking
      New member | Level 2
      2 years ago

      Hello, I have the same problem. I've had the account for years and I haven't shared anything, but I was just about to start using it again and I got that error. Thank you very much

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey riscking, I just created a ticket on my end for you! 

         

        I'll see you there!

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