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Hoanguyen2's avatar
Hoanguyen2
Explorer | Level 4
1 year ago

I can't share files or folders because of "A violation of Dropbox’s Terms of Service" message

Hello, I've been having trouble sharing a file or folder for days I always get the message: Can’t share file We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of S...
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Hoanguyen2's avatar
Hoanguyen2
Explorer | Level 4
1 year ago

I don't quite understand what you mean.
Do you want to discuss this directly via email? That's fine of course.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey Hoanguyen2, I just created a ticket on my end for you! 

 

I'll see you there, thanks! 

  • Cburn's avatar
    Cburn
    New member | Level 2
    1 year ago

    Am having same issue as well 

     

    I've been having trouble sharing a file or folder for days I always get the message:

    Can’t share file

    We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Cburn, is it alright to log a ticket to the email address you see here? We can check this internally.

  • Cburn's avatar
    Cburn
    New member | Level 2
    1 year ago

    Yes.  You can cause i need this fixed

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    You’re all set, Cburn! Please reply to my email, when you have some free time.

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