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Forum Discussion

uBear team's avatar
uBear team
Explorer | Level 4
2 years ago

I can't share one of my folders with edit rights

I'm having an issue with sharing folders. I am the owner of this folder [removed per Community Guidelines] and would like to share it with editing rights, but it doesn't work. How can I fix it?
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Share
Shared Folders
uBear team's avatar
uBear team
Explorer | Level 4
2 years ago

hi Hannah please check these. So I have one core folder Databank, created by me, there are 7 folders in it, 3 of them I have already shared with no problems, as they have the option to share with editing permission. but I still need to share uBear the same way, but it won't show me the editing options. 

 

 

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi uBear team, if you click the Settings link in the last image, what options do you see there?

  • uBear team's avatar
    uBear team
    Explorer | Level 4
    2 years ago

    if I go to settings I see these 

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Are you already sharing a subfolder in that folder?

  • uBear team's avatar
    uBear team
    Explorer | Level 4
    2 years ago

    yes, a few of them I already shared. but the problem is not about the amount of folders available for this type of sharing, because there are folders that are not shared but still they have those editing options. the problem that exactly the folder that I need is missing this option. the uBear folder 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the info, I'd recommend contacting the support team for them to investigate this in more detail.

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