Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

angelini1's avatar
angelini1
New member | Level 2
7 years ago
Solved

I created Albums on my android device, why can't I see them anywhere else?

I have put about 3k photos in to albums on my mobile android.  It has obviously taken forever.  Now I have logged on to my pc to start a project to make photo books and I can't find the albums?!  This is a disaster...can anyone tell me where they would be in the ablum format.  They are just there in photos in time (ish) order!!

 

Thank you!

sync
  • Daphne's avatar
    Daphne
    7 years ago
    Hey there, angelini1.
     
    At the moment, viewing and creating Albums is only available on the android Dropbox app, this feature was removed back in 2017 from the desktop app and the web. 
     
    If you want to view the album from the web, you could share the album from your mobile device to create a link, and opening this link on the web will allow to to view the files and download them if you need to.
     
    Let me know if you have any other questions about this - Thanks!

11 Replies

Show More
  • chasDSO's avatar
    chasDSO
    Helpful | Level 5
    5 years ago

    Just wow.

    We've been dropbox subscribers for years, I've had our family all connected savings our files and photos from phones.

    For years I manually dragged and dropped photos into folders - but eventually gave up. What a huge time suck.  Meanwhile, the photos piled in for a couple of years.  

    Recently on my phone, I realized we had years of untagged/unmoved photos in 'Camera Uploads' so I decided to investigate other products for managing our photos. I'm shocked how BAD this experience is on dropbox compared to other products.  I thought, well might as well just leave the images in Camera Uploads and then tag them into albums. So I created a dozen or so albums, only to discover, there is no way to view albums anywhere other than our Android phones!

    Fail.

    Dropbox, solve this. Creating folders and moving, sharing, what a complete overload of asking users to spend useless hours clicking and dragging - when it is SO easy to select a photo and add to an album.  This is the experience we need.

     

    I can only guess there must be some infringement on a feature someone grabbed a patent/copyright or something. To read in this thread the features existed for desktop etc and then REMOVED is mind boggling. 

     

    Please implement everything uniform regardless of device. This is basic product design 101.

     

    Meanwhile, I'm looking into many other products to completely remove all of our family data and our dropbox account, because I actually do feel this capability and feature is worth moving off dropbox.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!