Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

pjshinagawa's avatar
pjshinagawa
Explorer | Level 3
10 days ago

I deleted the owner of a shared folder, now I can't add or remove anyone else from the folder

I have "can edit" permission to a Folder and I am able to give or remove  access to the folder.   I deleted a person who was the "owner" and now I can't give or remove anyone to/from the folder. Is t...
Shared Folders
pjshinagawa's avatar
pjshinagawa
Explorer | Level 3
6 days ago

I am waiting for a reply -- I'm really hoping you can restore me as the Owner. 

pjshinagawa's avatar
pjshinagawa
Explorer | Level 3
6 days ago

Sorry, I can't seem to find my reply I sent you so here are the answers to your questions:

I removed the email account of the owner, and so that person does not show up when I view the folder. 

Yes, the person did see the folder, but could not access it. 

Records should show that I was the original owner of the folder for a long time and I would like to be restored as the owner

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 days ago

    Thanks for the reply. Currently, it wouldn't be possible for us to change the ownership of a shared folder, for security purposes, only the current owner of the folder can do that.

    When the owner tries to access the shared folder, what error do they get?

    • pjshinagawa's avatar
      pjshinagawa
      Explorer | Level 3
      5 days ago

      The person does not get an erroe and can't see the folder. 

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        5 days ago
        pjshinagawa wrote:

        The person does not get an erroe and can't see the folder.

        Then you'll need to do as Mark suggested and create a new folder, share it with everyone that needs access, and then move the files from the old folder to the new folder.

        There's no way for Dropbox to reinstate a previous owner, and only the owner of a folder can pass the ownership on to someone else.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    6 days ago

    It isnt possible to add somebody back to owner of a folder. 

    All I can suggest as a quick fix is set a new one up and delete the data out of the current folder

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!