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Forum Discussion
NL73
2 years agoExplorer | Level 4
Deleted files from shared folder
Hi,
I have a problem. I share a folder in my Dropbox with 2 other people and now all of the files in that folder a gone
Is there any chance to get them back? The files are nowhere to be found
No, I'm afraid not.
Every person in the share has the same rights to it - i.e. they can add/edit/delete things.
The only possibility is if they have kept a copy elsewhere. What does sometimes happen is that a person moves the files out of Dropbox share to a different directory which deletes from the share, but, they still have them.
9 Replies
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- Walter2 years ago
Dropbox Community Moderator
Hey NL73 - sorry to hear about your missing files.
Have you tried restoring them from the events page or the deleted files page perhaps?
Let us know and we'll take it from there.
- Rich2 years ago
Super User II
NL73 wrote:
I have a problem. I share a folder in my Dropbox with 2 other people and now all of the files in that folder a goneWhat does your Events page show for that folder? Are you the owner of the folder? If not, ask the owner of the folder if they're able to recover the files, either from Deleted Files or the Events page.
- NL732 years agoExplorer | Level 4I'm the owner. I can see on the events page that they were deleted but I can't recover them. The deleted files are completely empty
- Mark2 years ago
Super User II
How long ago were they deleted NL73 ? If you are a free user you can only recover for 30 days.
- NL732 years agoExplorer | Level 4Unfortunately it seem to happened more than 30 days ago in the mid of April. So there is no chance even when I wasn't the one deleting the files?
- Mark2 years ago
Super User II
No, I'm afraid not.
Every person in the share has the same rights to it - i.e. they can add/edit/delete things.
The only possibility is if they have kept a copy elsewhere. What does sometimes happen is that a person moves the files out of Dropbox share to a different directory which deletes from the share, but, they still have them.
- NL732 years agoExplorer | Level 4
Thanks for the help
- nad22752 years agoExplorer | Level 3
Yes I tried to find on the deleted files page but it does not appear ... How does this happen?
- Mark2 years ago
Super User II
nad2275 wrote:
Yes I tried to find on the deleted files page but it does not appear ... How does this happen?
It was either deleted/removed too long ago, or, has been permanently deleted. If a file has been permanently deleted it no longer appears on Events.
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