Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

pjshinagawa's avatar
pjshinagawa
New member | Level 2
6 hours ago

I deleted the owner of a shared folder, now I can't add or remove anyone else from the folder

I have "can edit" permission to a Folder and I am able to give or remove  access to the folder.   I deleted a person who was the "owner" and now I can't give or remove anyone to/from the folder. Is there a way to restore this person, who was the owner, to the folder? I used to be the owner of this file. 

Shared Folders

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 hours ago

    Hi pjshinagawa, thanks for messaging the Community!

    When you say you deleted the owner from the folder, did you remove their access to the folder entirely?

    If you view the shared folder now, is there any owner of the folder?

    What does the old owner see on this page on their Dropbox account?

    This will help me to assist further!

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!