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I did uninstall and reinstall and now I see the new Dropbox and Dropbox (old) and no storage space,
I did a uninstall and a reinstall as some shared files were not going into Dropbox. When I did the reinstall it looks like it is syncing absolutely everything on my computer. I also have a file cal...
Megan, Walter or Jay
And the saga continues. But..... your guidance is still required. As I stated before, I have Dropbox on another device. I opened that Dropbox app and located what we need.
The account that I need is attached to the email: [personal information removed per the Community's Guidelines]. I know the password. And I have used 0.1% of the 2.0 TB storage.
Now I need explicit instructions to delete the Dropbox app that is currently loading under the email [personal information removed per the Community's Guidelines]. I concur with your previous suggestion that perhaps the Dropbox attached to that email is not set up.
Your prompt guidance will be appreciated.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorIf your Dropbox desktop application is signed into the incorrect account, you can sign out of it by following these steps. Once signed out, you can sign into the correct account for the files to sync.
