Forum Discussion

borii's avatar
borii
Explorer | Level 3
2 years ago

I don't see my external drive backup files, even though the backup is completed.

It's my first time using Dropbox Backup and I wanted to backup my external hard drive before I change the settings on it. On the Dropbox Backup homepage, it says backup is completed, but when I click...
Computer Backup
desktop
Dropbox Backup
sync
upload
loius0044's avatar
loius0044
New member | Level 2
2 years ago

If you cannot see your backup files on your external drive even after receiving a notification that the backup is complete, there may be several reasons for this issue. First, check if the backup files are stored in a hidden folder or within a subdirectory that may not be immediately visible. Ensure that the external drive is properly connected and recognized by your computer, as connection issues could prevent the display of certain files.

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