Forum Discussion

Thomas35's avatar
Thomas35
Explorer | Level 4
2 years ago

I don't see the option to upload folders and docs

I'm trying to save documents and maps to Dropbox. But it doesn't seems to work. When trying I'm presented only with selecting photos (which btw doesn't show up) not anything else. When trying to ...
sync
upload
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Welcome to the Community, Thomas35!

 

Can you send me a screenshot of the exact options you see on your end? 

 

I’ll be able to further help this way.

Thomas35's avatar
Thomas35
Explorer | Level 4
2 years ago
How do I send you screenshots?
I can't see any option to attach those.
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    You can click on the small camera icon that should be located above your message box (right before you post your reply).

    • Thomas35's avatar
      Thomas35
      Explorer | Level 4
      2 years ago

      Here are some screenshots. 

       

      Edit: no camera icon appeared. 

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey Thomas35, are you having this issue on the Dropbox mobile app?

         

        If so, keep in mind that you can only upload files through the mobile app, not folders.

         

        About the screenshot Nancy asked for, if you're on your phone, you might need to request the desktop version of the Community page to see the upload icon to attach your screenshot.

         

        I hope this helps!

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