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Forum Discussion

fedeboraxx's avatar
fedeboraxx
Helpful | Level 7
3 years ago

I get a conflicted copy when exporting videos via a third-party app.

Hi there, Every time I export a video from Premiere - since the process takes a while - Dropbox creates a new copy (something about conflicted copy and a timestamp).  Do I need to pause Dropbox eve...
desktop
sync
sproutsteg's avatar
sproutsteg
Explorer | Level 4
19 days ago

I have exactly the same problem with exporting from Adobe Premiere or Media Encoder.
Exporting from DaVinci Resolve works fine.
I’m on macOS 15.6, using an M1 Max MacBook Pro, and Dropbox version 236.4.5918.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
15 days ago

Hey sproutsteg​! Thanks for chiming in here, as well. 

This seems to be specific to the third-party apps that you’re using, and not Dropbox.

Have you also quit the Dropbox app as a test, and the issue persists?

There has also been a new stable Dropbox app version released in the meantime (237.4.5655), so please make sure that your desktop app has been updated.

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