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Forum Discussion
I get the message that my files might contain phishing content
I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"
Relevant Facts:
1) File does not contain phishing conte...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey there agliopane, it sounds like your shared links might have been banned.
Would it be OK with you if we reached out via email to have a further look internally?
Let us know here and we'll use the email address that's associated with your profile here, on our Community.
Hi Walter and Dropbox Staff,
I'd love to be reached via email to resolve this issue. Looking forward to hearing from you.
Thanks!
- Hannah
Hey agliopane, I just sent you an email, so we'll continue looking into this there.
- Hello,
I just received the same ban because I allegedly misused Dropbox's (in german) very broad "Allgemeinen Geschäftsbedingungen und die Richtlinie über die zulässige Nutzung sowie gegen die Nutzungsbedingungen oder die Dienstleistungsvereinbarung".
In your guidelines the cause could apparently be anything and nothing. I definitely didn't share anything illegal! And I don't know what to look for - honestly think this might be a mistake since I didn't add anything besides pictures that I previously took myself. I never had any issues before and the ban is in effect for longer than 24 hours now!
Which makes no sense since I just uploaded some pictures I took with my own phone and previously working links don't work anymore either. I already contacted your support.- Hit accepted solution by mistake. Sorry.But generally a staff member will contact you in a day or two, collect some information, and then resolve the problem on the Dropbox side.
