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Forum Discussion
I get the message that my files might contain phishing content
I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"
Relevant Facts:
1) File does not contain phishing conte...
Hello,
I just received the same ban because I allegedly misused Dropbox's (in german) very broad "Allgemeinen Geschäftsbedingungen und die Richtlinie über die zulässige Nutzung sowie gegen die Nutzungsbedingungen oder die Dienstleistungsvereinbarung".
In your guidelines the cause could apparently be anything and nothing. I definitely didn't share anything illegal! And I don't know what to look for - honestly think this might be a mistake since I didn't add anything besides pictures that I previously took myself. I never had any issues before and the ban is in effect for longer than 24 hours now!
Which makes no sense since I just uploaded some pictures I took with my own phone and previously working links don't work anymore either. I already contacted your support.
I just received the same ban because I allegedly misused Dropbox's (in german) very broad "Allgemeinen Geschäftsbedingungen und die Richtlinie über die zulässige Nutzung sowie gegen die Nutzungsbedingungen oder die Dienstleistungsvereinbarung".
In your guidelines the cause could apparently be anything and nothing. I definitely didn't share anything illegal! And I don't know what to look for - honestly think this might be a mistake since I didn't add anything besides pictures that I previously took myself. I never had any issues before and the ban is in effect for longer than 24 hours now!
Which makes no sense since I just uploaded some pictures I took with my own phone and previously working links don't work anymore either. I already contacted your support.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Lina666, sorry to hear about this.
Can you give us the number of your support ticket, so we can check it out?
- Hey Hannah,
thanks for the quick reply. Of course it's #22618881, though I reported it in German.
I really wonder what could've triggered it since as I stated, I only uploaded my own pictures and people, whom I already shared folders with, didn't upload anything recently. 😕 - Hannah
Thanks for the ticket number, Lina.
I passed your comments along and raised the priority of your case, so a member of our team will get back to you the soonest possible.
