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Xanthocletes's avatar
Xanthocletes
Helpful | Level 5
3 years ago

I get the message that my files might contain phishing content

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content" Relevant Facts: 1) File does not contain phishing conte...
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Julieta2's avatar
Julieta2
Explorer | Level 3
3 years ago

Hi, can anyone help us? The manager of the account is getting an error when he sends a Dropbox link video (Dropbox issue with sharing folders - phishing cont.). The recipient of the link will get an error message (That didn't work for some reason). We already sent an email and a ticket has been created but we are not getting any response or help form the support team. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Julieta2! Thanks for nudging us here. 

     

    Does your admin receive this error message perhaps?

     

    Can you send me the ticket number they received, so that I can take a look?

    • Julieta2's avatar
      Julieta2
      Explorer | Level 3
      3 years ago

      Hi Nancy, 

       

      Yes, that is the issue here is the Ticket #22877650

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Thanks for that, Julieta2 

         

        I've left an internal note for our team, so that they may reply back to you as soon as possible, and review the case further.

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