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Xanthocletes's avatar
Xanthocletes
Helpful | Level 5
3 years ago

I get the message that my files might contain phishing content

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content" Relevant Facts: 1) File does not contain phishing conte...
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shiibainu's avatar
shiibainu
New member | Level 2
2 years ago

As of a week or two ago, I cannot access Dropbox Paper files to edit them when logged in, they all 404. I've tried in both Chrome and Safari. When logged out, I am able to View Dropbox Paper files that allow View by link, but after logging in they 404 when I try to access them.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there shiibainu - thanks for bringing this to our attention.

 

Out of curiosity, are you able to share files and Paper docs normally or are you also getting an error?

 

I'm only asking because if your sharing activity has been banned, it would also affect your access to Dropbox Paper. 

 

Let me know more and we'll take it from there. 

  • shiibainu's avatar
    shiibainu
    New member | Level 2
    2 years ago

    Thanks Walter, indeed if I try to share a paper directly w/ another email address I see this error:

    "We’ve interrupted your sharing activity because your files might contain phishing content."

    How can I identify what file(s) on my account are suspected of phishing?

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for giving that a go for me shiibainu - much appreciated.

       

      As we'd need some additional information to look further into this for you, would it be OK if we reached out via email to investigate? 

      • shiibainu's avatar
        shiibainu
        New member | Level 2
        2 years ago

        Yes please feel free to reach out. Thank you!

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