Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Xanthocletes's avatar
Xanthocletes
Helpful | Level 5
3 years ago

I get the message that my files might contain phishing content

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content" Relevant Facts: 1) File does not contain phishing conte...
Share
Shared Files
jgmason's avatar
jgmason
Explorer | Level 3
2 years ago

I've been sharing files for years and never had any problems. Now all of the sudden the last month or two whenever I try to create a link and share it it gives me an error notice that says X Can't share file - We've interrupted your sharing activity because your files might contain phishing content.

These files are the same files I've been sharing for the last 2 + years. Nothing has changed yet I can't share them anymore. Other people inside my organization can create and send a link for the same files but I'm unable to. We can't find any reason for this on the back yet. I've sent an e-mail to Dropbox Support but until then I wasn't sure if anyone else knew why this was happening and how to fix it. It's becoming increasingly frustrating to say the least. 

 

Thanks!

  • pixiupl's avatar
    pixiupl
    Helpful | Level 7
    2 years ago

    Hello jgmason nice to see Im not the only one experiencing this. In my case it has gotten so bad Ive ended my subscription with DropBox (after 10+) years! If you browse this forum category you will see that there are many users impacted by this.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey jgmason, thanks for reaching out to us.

     

    Can we send you an email, so we can take a closer look into your issue?

     

    Thanks.

    • jgmason's avatar
      jgmason
      Explorer | Level 3
      2 years ago

      Yes, of course

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Thanks, jgmason! I just emailed you, so we'll continue there. 🙂

  • Tricia Greeley's avatar
    Tricia Greeley
    New member | Level 2
    2 years ago

    Hi - 

     

    Has this been resolved? I am having the same issue and can't figure out how to get it fixed. 

     

    T

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey Tricia Greeley, since this issue requires account specific info, can we send you an email to investigate further?

      • townplanner's avatar
        townplanner
        New member | Level 2
        2 years ago

        Hi Hannah, I'm having the same issue. Please email me also... thank you!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!