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Forum Discussion
Xanthocletes
3 years agoHelpful | Level 5
I get the message that my files might contain phishing content
I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"
Relevant Facts:
1) File does not contain phishing content.
2) I haven't used dropbox for about a year, so I'm not over any limits.
3) File is legal content, legally obtained.
4) File is 22 MB.
No customer support except for paid subscriptions.
So I guess this is why I don't use dropbox.....
183 Replies
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- Walter2 years ago
Dropbox Community Moderator
Thanks for giving that a go for me shiibainu - much appreciated.
As we'd need some additional information to look further into this for you, would it be OK if we reached out via email to investigate?
- shiibainu2 years agoNew member | Level 2
Yes please feel free to reach out. Thank you!
- Walter2 years ago
Dropbox Community Moderator
Sure thing shiibainu - you've got
- rivera112 years agoExplorer | Level 3
Hi Megan, I've experienced something similar too. I can't share Dropbox link and get same message: "We’ve interrupted your sharing activity because your files might contain phishing content" - I've checked my files and there's no suspicious items. This happened just a week ago and it's been bothering my workflow . Can you assist, please? Thanks in advance.
- Nancy2 years ago
Dropbox Community Moderator
Hi rivera11! Hope it’s OK to jump in.
If you haven’t reached our support team already, can I log a ticket for you and check this further?
- rivera112 years agoExplorer | Level 3
Hi Nancy, yes please. Thank you!
- pixiupl2 years agoHelpful | Level 7
What the hell? Ive tried to share EMPTY folder (created from within UI) just to see if sharing works and was also hit with this error. What the f* is wrong with DB? There are more features that are not working, than features that actually works as intended.
Not to mention that webUI is just ugly!
- Nancy2 years ago
Dropbox Community Moderator
rivera11, please check your email address and reply back to me, when you can.
pixiupl, is this regarding the Dropbox account from which you’re contacting us here or for a different account? If it’s for the one linked to this email address, I can log a ticket for you and look into this further.
- rivera112 years agoExplorer | Level 3
Hi Nancy,
I'd like to follow up this case. I've sent response via email. Can you please assist?
- pixiupl2 years agoHelpful | Level 7
> is this regarding the Dropbox account from which you’re contacting us here
Exactly, Im talking about this very account 🙂
> I can log a ticket for you and look into this further.
Sure. Go ahead please.
Also Nancy (or any other person from DropBox) feel free to contact me directly via mail on my account 🙂
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