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Forum Discussion
I get the message that my files might contain phishing content
I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"
Relevant Facts:
1) File does not contain phishing content.
2) I haven't used dropbox for about a year, so I'm not over any limits.
3) File is legal content, legally obtained.
4) File is 22 MB.
No customer support except for paid subscriptions.
So I guess this is why I don't use dropbox.....
183 Replies
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Hi Nancy,
Yes, that is the issue here is the Ticket #22877650
- Hello, I’m sharing files as I always do, but the people I share with cannot open them.
I received a pop up saying something about suspected phishing or inappropriate activity, but I’m sharing photos of musicians. Appreciate any tips as it is impacting my business. - Mark
Super User II
It sounds like your sharing capacity has been removed for some reason.
You need to contact Support at www.dropbox.com/support and ask them to check and remove the block.
- Thanks. Will try that
I tried to share a folder today and received the "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement" notice, but can't figure out why.
I've had a look at the terms of service and can't see that I've done anything I shouldn't have done.
Also, have received nothing from Dropbox about it as well.
Any suggestions on how I resolve this?
- Mark
You will need to contact Dropbox for assistance via www.dropbox.com/support and ask for help.
Hi,
I have the same problem.
No matter what I do I get "We’ve interrupted your sharing activity because your files might contain phishing content."
I even tried to delete all the content that I have on Dropbox and still I get the same error.
Please help 😞
My email is - [removed per Community Guidelines]
- Nancy
Dropbox Community Moderator
Hey izolirband, can we log a ticket for you to this email address?
Sure, thanks
