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Cralex's avatar
Cralex
New member | Level 1
11 months ago

I got a DMCA in 2023, but I still can't share files, even though I've deleted the file in question.

Hey guys, hoping someone on staff can help me out. I got a DCMA complaint against a file I was sharing back in January of 2023. (Purely based on the file name and not because any of the contents we...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey Cralex, thanks for posting on our Community today. 

From what I gather, you’re receiving this error message when trying to share the files on your Dropbox account, correct? 

If yes, I can go ahead and log a ticket to the email address you see here. 

Let me know if that’s OK.

Cralex's avatar
Cralex
New member | Level 1
11 months ago

Hey there. Trying to generate a share link on the website to any file in my account gives me this error:

Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because we’ve received a copyright complaint against your files. We’ll send you an email with more details. 

Yes, please log a ticket. The email on my account is correct and a reliable way to reach me. Thanks.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hi Cralex, I've sent you an email to your inbox, please could you reply to it as soon as possible.

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