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Cralex's avatar
Cralex
New member | Level 1
3 months ago

I got a DMCA in 2023, but I still can't share files, even though I've deleted the file in question.

Hey guys, hoping someone on staff can help me out. I got a DCMA complaint against a file I was sharing back in January of 2023. (Purely based on the file name and not because any of the contents we...
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Cralex's avatar
Cralex
New member | Level 1
3 months ago

Hey there. Trying to generate a share link on the website to any file in my account gives me this error:

Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because we’ve received a copyright complaint against your files. We’ll send you an email with more details. 

Yes, please log a ticket. The email on my account is correct and a reliable way to reach me. Thanks.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi Cralex, I've sent you an email to your inbox, please could you reply to it as soon as possible.

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