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JCC2070's avatar
JCC2070
New member | Level 2
19 days ago
Solved

I have folders that are only showing on my web account and not the Dropbox app on my Mac.

Hi,  I have existing folders in Dropbox that are not showing in my MAC Finder (OS 15.1 Sequoia). I have checked articles in this Help section, without success. The MBP is a few months old. I instal...
desktop
Mac
sync
  • Rich's avatar
    Rich
    19 days ago
    JCC2070 wrote:

    I have existing folders in Dropbox that are not showing in my MAC Finder

    You likely have some folders unchecked in your Selective Sync settings. Unchecking a folder removes it from your local drive so that it only exists in your account online.

    Go into Selective Sync in Preferences and make sure all of these folders are checked.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
19 days ago
JCC2070 wrote:

I have existing folders in Dropbox that are not showing in my MAC Finder

You likely have some folders unchecked in your Selective Sync settings. Unchecking a folder removes it from your local drive so that it only exists in your account online.

Go into Selective Sync in Preferences and make sure all of these folders are checked.

NancyLL's avatar
NancyLL
New member | Level 2
12 days ago

I had the same problem as Rich, except that all of my online folders were selected in Selective Sync and they still aren't all showing in my dropbox folder on my Mac.  So I'm not able to access all of my dropbox folders directly from my finder window which I would like to do.  Can you help please? 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    12 days ago

    What does Dropbox say if you mouse over its icon? 

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