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Forum Discussion
barbiesa
3 years agoExplorer | Level 4
I installed Dropbox, but my folder is empty.
I have a new Macintosh computer and I want to sync it with the Dropbox on my old computer. It's not an obvious thing. Help!
barbiesa
3 years agoExplorer | Level 4
I wish it did, but it doesn't. My Dropbox folder on the new device is empty. I can access the dropbox from the old computer, but I want them to sync. And I don't want another step to get into dropbox.
Mark
Super User II
3 years agoIf its empty you have almost certainly set up a new account OR signed in to the wrong one.
A dead easy way to check that is on the new device open Dropbox and go to the website - what does www.dropbox.com/events show
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