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shshnk's avatar
shshnk
New member | Level 2
8 months ago
Solved

I keep getting a "Couldn't complete share" error on my computer.

Last few days while trying to share folders from the Windows desktop app I am getting the following error: On trying to share from website getting following error:       I've been u...
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  • shshnk's avatar
    shshnk
    8 months ago

    For those who check this thread later for same issue - it was a false positive which stopped sharing in my account. But response by the DB team to the thread was very quick, and issue resolved immediately. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey shshnk - sorry to hear about this.

It sounds like your sharing activity might have been paused. 

Would it be OK with you if we reach out via email to have a further look internally?

Thanks!

Dillon_4's avatar
Dillon_4
Explorer | Level 4
8 months ago

Walter​ shshnk​ - I'm having the same issue! Struggling to get it fixed. Any tips?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey Dillon_4 - sorry to hear about this. Can I send you an email to have a further look internally perhaps? 

    • Dillon_4's avatar
      Dillon_4
      Explorer | Level 4
      8 months ago

      Walter​ - That would be great! Thanks for your help!

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        8 months ago

        No biggie Dillon_4 - I've just followed up via email, so please have a look at your inbox and we'll take it from there.

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