Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

angelsmessenger's avatar
angelsmessenger
Helpful | Level 5
2 years ago
Solved

I keep getting error message when uploading an mp3.

keep getting error message when uploading an mp3
Error Messages
sync
upload
  • angelsmessenger's avatar
    angelsmessenger
    2 years ago

    your app works and was brilliantly suggested. You for sure have issues with the desktop version. Hope you get that fixed. It obviously is not my internet since the app worked fine

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey angelsmessenger, let's jump right into this!

 

As Mark mentioned, we don't have similar reports at the moment, so this could be an individual issue. 

 

In any case, would you be able to try uploading content to your account, using your Dropbox mobile app (if you have it installed) or a browser on a different device? 

 

Also, which one is your main browser and which version of the browser are you using?

 

Let me know more!

angelsmessenger's avatar
angelsmessenger
Helpful | Level 5
2 years ago

thanks for caring to help I did upload it to the dropbox app on the desktop did I do that wrong? it didn't show up on the dropbox yet did on my computer

 

using google chrome  122.0.6261.112 (Official Build) (64-bit)

and firefox latest version 122.0.6261.112 (Official Build) (64-bit)

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!