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angelsmessenger's avatar
angelsmessenger
Helpful | Level 5
1 year ago
Solved

I keep getting error message when uploading an mp3.

keep getting error message when uploading an mp3
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  • angelsmessenger's avatar
    angelsmessenger
    1 year ago

    your app works and was brilliantly suggested. You for sure have issues with the desktop version. Hope you get that fixed. It obviously is not my internet since the app worked fine

angelsmessenger's avatar
angelsmessenger
Helpful | Level 5
1 year ago

appreciate the care and love. since this issue occurred last year with many.. could it be on your end?

angelsmessenger's avatar
angelsmessenger
Helpful | Level 5
1 year ago

this is what I currently have as extensions. I do use on google chrome.. yet both firefox and chrome gave the same issue. So not getting browser issue unless I am not understanding since both had the issue

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey angelsmessenger, can you test this with other files, to see if they give you an issue too?

     

    And regarding the extensions, I would suggest disabling them, to see if that fixes the issue.

     

    If it does, try re-enabling them one at a time, until you're not able to upload the file, to see which one is causing the issue.

  • angelsmessenger's avatar
    angelsmessenger
    Helpful | Level 5
    1 year ago

    I don't have them on firefox when I attempted to do it there and it gave same error. I will see about another file upload 

  • angelsmessenger's avatar
    angelsmessenger
    Helpful | Level 5
    1 year ago

    I attempted to upload 4 minute and it did the same thing

  • angelsmessenger's avatar
    angelsmessenger
    Helpful | Level 5
    1 year ago

    did it with extensions off and it did it again 3/4 of the way complete with a 4 minute upload.. it just doesn't like desktop uploading hahahah

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