Forum Discussion

muddleglum's avatar
muddleglum
New member | Level 2
9 months ago

I reinstalled the Dropbox app and now I'm being asked to rename the old folder and create a new one.

I just downloaded dropbox from their site. It is installing. It has reached the point of creating the dropbox folder -- if this was a new install. However, this is a reinstall. "Couldn't rename Dro...

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