Forum Discussion

RowanCMP's avatar
RowanCMP
Explorer | Level 3
2 years ago

I see an error message saying I'm banned when I'm trying to share links.

I geta banned member message when trying to share links.  All I have in dropbox is my own PDF files and personal photos from holidays. 
Error Messages
Share
shared links
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi RowanCMP, is it possible that any files you've shared contained malware or malicious content, even if it was in the past?

RowanCMP's avatar
RowanCMP
Explorer | Level 3
2 years ago

Not that I believe.  All files were inside a corperate network running Bitdefender gravity zone. 

The only unusual files were some arduino projects and an old python project for moving windows files.  I removed these when trying to get rid of teh message.  

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

    • RowanCMP's avatar
      RowanCMP
      Explorer | Level 3
      2 years ago

      That would be great. 

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi again, RowanCMP! I’ve logged a ticket for you. I’ll be waiting for your email to look into this further.

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