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dapike's avatar
dapike
Helpful | Level 5
1 year ago
Solved

I see an unwanted double dot in the filename, after uploading to Dropbox on my iPhone.

I use my iPhone to take photos and then upload them to a dropbox folder in jpg format.  Dropbox names the jpg with the timestamp of the photo, which I like.  What I don't like is that it inserts too ...
iOS
Mobile
sync
upload
  • geoffmacd's avatar
    geoffmacd
    1 year ago

    This is now fixed in the 392 release if you could try that please

geoffmacd's avatar
geoffmacd
Icon for Dropbox Engineer rankDropbox Engineer
1 year ago

Hey dapike ,

 

I'm a software engineer at Dropbox. These filenames are generated automatically with system settings. In order to fix this for you, I need to see your device language/locale settings.

 

If you could please go to the settings app, then General->Language & Region, then report back your current settings (as a screenshot), this would go a long way to helping fix your issue.

 

Thanks

dapike's avatar
dapike
Helpful | Level 5
1 year ago

My "preferred language" is "English (Ireland)".   My "region" is "Canada".  Other settings are as shown at 

  • geoffmacd's avatar
    geoffmacd
    Icon for Dropbox Engineer rankDropbox Engineer
    1 year ago

    Thanks, that helps.

     

    The reason you are seeing double dots is because your English (Irish) setting converts the "pm" date format to "p.m." and we don't remove the final period. This does not happen in other languages (Canadian English or American). Will be fixed soon.

    • geoffmacd's avatar
      geoffmacd
      Icon for Dropbox Engineer rankDropbox Engineer
      1 year ago

      This is now fixed in the 392 release if you could try that please

      • dapike's avatar
        dapike
        Helpful | Level 5
        1 year ago

        Yes, it's working nicely now.  Thanks!

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