Forum Discussion

mutticampbell's avatar
mutticampbell
Helpful | Level 5
1 year ago

I see blue spinning circles next to my folders and my files disappeared from Dropbox online.

I've run a Dropbox basic folder for over 10 years.  Currently running the Basic Setup on a fully updated Windows 10 PC.  Space used is only 1.6 gig.   Files were sycronising according to the task bar...
desktop
sync
Web
Pamperpot01's avatar
Pamperpot01
New member | Level 2
1 year ago

Hi

Has there been a resolution to this? I've had the same problem for weeks and it's only when i use dropbox on my PC, any local files do not take a long time to open/move/ change.

This is making my workday impossible as all of my invoices are saved to file on DB then previewed to read and process onto our accounts system [paperless] i then need to move the processed invoices into a closed folder

Come on DB we are not the only people having this issue what is the problem?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi @Pamperpot01, if you're experiencing this issue currently, I'd recommend contacting the support team directly for them to investigate this in more detail on their end.

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