Forum Discussion

Segothic's avatar
Segothic
Helpful | Level 5
3 years ago

I see No Access screen when I go to the link received from the other team member.

I see No Access screen (image below) when I go to the link (generated by right-click and Copy Dropbox Link function on Mac) received from the other team member. If I make the link, it works. There i...
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kburnett57's avatar
kburnett57
New member | Level 2
3 years ago

I am having the same issue!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey kburnett57, sorry to hear about this.

 

May we reach out via email to investigate a bit further? 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey kburnett57, I just sent you an email, so we'll continue there.

       

      Thanks!

  • achiesuk's avatar
    achiesuk
    Explorer | Level 3
    2 years ago

    hi Walter

    I am having the exact same issue as everybody else here. Has Dropbox found  a fix for this?

    Please advise

    Rgs

    achiesuk

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey achiesuk, thanks for reaching out and happy Friday!

       

      Is it possible that you're opening the link while logged in to a different Dropbox account? Also, did they send you an invite to a shared folder, or a shared link? 

       

      Let me know what you find!

      • achiesuk's avatar
        achiesuk
        Explorer | Level 3
        2 years ago

        hi Megan

        thanks for the quick response. 

        I only have  asingle dropbox account, so that is not the issue. 

        I created these uRL links for around 20.000 images of our own products  so we  can use them to create listings online. I saved all these links on a excel spreadhseet, each one allocated against the product they relate to. I have bene using these links withoua problem for over a year now, but I noticed yesterday that I was getting the same messages as everybody else on this chat, and I simply cannot access none of the links now 😞 which is a very worrying thing for us, as we need them all the time.

        Have you found a solution to the other members on this chat?

         

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