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sargan's avatar
sargan
Explorer | Level 4
2 months ago

I shared a link with some other users, but it's forcing them to create a Dropbox account.

Scenario is simple ... I put some files in a folder .. then right click on folder to get a dropbox link ...

Here is one done today:

[link removed by moderator]

I send to user by email .... instead of being able to click and access shared files - Dropbox blocks access unless they create an account, people I share with often do not want to create an account - you advised users could close the window without creating account and access the files - there is option to do this here is a pic of what users see   :

 

7 Replies

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  • MrSuddenJoy's avatar
    MrSuddenJoy
    Helpful | Level 6
    2 months ago

    This is exactly how it was designed. Fail to see anything out of standards here.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 months ago
    sargan wrote:

    I send to user by email .... instead of being able to click and access shared files - Dropbox blocks access unless they create an account

    You need to make sure you're creating a view-only shared link. You can also set your default sharing preferences in your Account settings.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago
    MrSuddenJoy wrote:

    This is exactly how it was designed

    It isnt. This is only if you are sharing edit access

  • sargan's avatar
    sargan
    Explorer | Level 4
    2 months ago

    Could you advise what I change to make files shareable without an account. Recipients only need read/download access .

    Also can I modify this or will it break the shared link

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago
    sargan wrote:

    Could you advise what I change to make files shareable without an account. Recipients only need read/download access .

    I am not sure you can. You can try and go to http://www.dropbox.com/links and click on the three dots next to the file. That will let you, possibly, alter settings to 'Can View'. 

    If not, however, you need to follow the links Rich already gave and send new ones without a log on requirement. Note they probably will still need to X out of a log on screen. You could also try editing the links to force a download

  • MrSuddenJoy's avatar
    MrSuddenJoy
    Helpful | Level 6
    2 months ago

    Just checked myself and you're right. I apologise for previous post.

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey MrSuddenJoy​!

    No worries at all. If you need something else, please let me know and I will be more than happy to help every step of the way. 

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