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Forum Discussion

sixstringbuzz's avatar
sixstringbuzz
Helpful | Level 6
5 years ago
Solved

I told Dropbox to not backup an external drive; now I've changed my mind

The subject pretty much says it all! I'm on a Mac and I connected an external drive (formatted HFS+). A popup came up asking if I wanted to backup this drive to Dropbox and I said no. Now I'd like to...
Computer Backup
desktop
Mac
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  • sixstringbuzz's avatar
    sixstringbuzz
    5 years ago
    Hello!

    I had reinstalled the app already (though I’m not sure I did a full uninstall first) but in the end I had some spare time and so I transferred the files from one external drive to another then reformatted the drive so it would trigger a new request to backup. This worked. As a suggestion, it seems like there should be some manual way to tell Dropbox to backup a drive after originally indicating not to and not to ask again.

    Thanks!
GreatLand1959's avatar
GreatLand1959
Helpful | Level 6
4 years ago
I guess there is *SOME* Logic behind not backing up encrypted drives, but I would thought a better option would have been to give the user the choice, not presume to make it for them.
magino50's avatar
magino50
Explorer | Level 3
4 years ago

Also looking for a solution of this, has anyone came forward?

I have an external disk where I once said that I dont want to back it up, but now I changed my mind.

How to reset the Dropbox notification and make it back up my hard disk?

  • biketocamp's avatar
    biketocamp
    Helpful | Level 5
    4 years ago

    same issue. is there really no way to reset this list of drives that one chose to not backup, but would now like to backup?

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