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vfairon's avatar
vfairon
New member | Level 2
2 years ago
Solved

Icon on Document without sync

I recently installed Dropbox on my mac with the intention of NOT using it to sync the Desktop and Document folder. But the two folders have the dropbox icon on it. However, they are not syncing... Additionally I cannot drag and drop into those folders...
desktop
Dropbox Backup
Mac
sync
  • vfairon's avatar
    vfairon
    2 years ago

    Thank you for your reply. I had not activated that option but ended up doing so and now... it works 😉 ! Thank you !

     

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey vfairon, sorry to hear you're having issues with this.

     

    Did you by any chance turn on the Dropbox Backup feature at some point?

     

    Could you send us a screenshot of the desktop app's status and version as shown in your menu bar and clarify your device's exact OS version?

     

    Any additional information is more than welcome!

  • vfairon's avatar
    vfairon
    New member | Level 2
    2 years ago

    Thank you for your reply. I had not activated that option but ended up doing so and now... it works 😉 ! Thank you !

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Glad to hear that it's sorted now vfairon 

     

    See you around the Community and enjoy the remainder of your week!

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