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Buck5271's avatar
Buck5271
New member | Level 1
9 months ago
Solved

I'm not able to upload photos to Dropbox from my Android phone to my laptop

I got a new Galaxy S25+ phone. Dropbox is & has been installed on both. I've never had an issue transferring photos from my phone to Dropbox on my laptop before. On my S25+. It shows the photos in a ...
Android
Camera uploads
desktop
  • Jay's avatar
    Jay
    9 months ago

    Hi Buck5271, Mike B.40, since there are two usernames here, this means that you have two separate Dropbox accounts, and have been logging into different accounts.

    Please double-check which email you're seeing when logged in on this page, and make sure it's the same email on all your devices.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hi Buck5271, are you certain that you're signed into the same Dropbox account on all devices?

Can you see your phone and laptops on the devices page?

Mike B.40's avatar
Mike B.40
New member | Level 2
9 months ago

Hi Jay,

No, my S25 Galaxy Phone is not listed as a device along with my two laptops, and I cannot find where I can ADD a device/my S25+ to the Dropbox account.

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