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andr3i's avatar
andr3i
Explorer | Level 4
2 years ago
Solved

I'm still unable to share my files, even though 24h have passed.

Hello, I believe I got banned for trying to share a link with contained a malware, as per dropbox. The was not really infected nor had a malware, but based on the articled I have read, I understood...
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  • Nancy's avatar
    Nancy
    2 years ago

    Thanks for all the screenshots, andr3i! Can you test this via a different browser as well and let me know if the same issue still persists? 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi andr3i, and thanks for posting on our forum today. 

 

Can you send me a screenshot of any errors you’re getting now? 

 

Let me know when you’re ready.

andr3i's avatar
andr3i
Explorer | Level 4
2 years ago
Here it is from the phone
  • andr3i's avatar
    andr3i
    Explorer | Level 4
    2 years ago

     

     

    • andr3i's avatar
      andr3i
      Explorer | Level 4
      2 years ago

       

      • andr3i's avatar
        andr3i
        Explorer | Level 4
        2 years ago
        Seems that the message from the laptop is that I am still a banned user. How can I get unbanned, as it's more then 24 hours.

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