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smcosper's avatar
smcosper
Explorer | Level 3
3 months ago

I'm trying to save PDF files to my desktop app, but I get an error that they'll get removed instead.

Device (Dell XPS 15) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) 232.4.5926 Syncing Status - Up to Date Question or Issue ...
desktop
Error Messages
upload
Web
smcosper's avatar
smcosper
Explorer | Level 3
3 months ago

Also - it seems to be specific to certain folders, as I do not get the message unless saving documents to certain shared folders

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey smcosper, can you give me an example or two of a folder that gives this error message when you try to save files within? 

    Feel free to send over an additional screenshot, as well.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Sorry for the nudge, smcosper! Did you manage to save your files to the Dropbox app after all? 

    If the same error still persists, and you’d like us to look into it, don’t hesitate to let me know.

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