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Forum Discussion
Anne-Marie a.
4 years agoExplorer | Level 3
InDesign won't open InDesign files nor import images that are online-only
I know Dropbox has pushed a few alerts on my desktop that "they're aware there's an issue" with applications not being able to access online-only files; and the workaround is to use the Finder to ope...
Megan
Dropbox Community Moderator
4 years agoHi sparkster, happy Tuesday!
You mentioned, you've contacted our support team about this, right? Would you be able to send me the ticket number reference, so I can locate it on our system?
Thanks a bunch!
sparkster
4 years agoHelpful | Level 7
Ticket #17115927
- Jay4 years ago
Dropbox Community Moderator
Hi sparkster, thanks for the ticket ID. I've gone ahead and prioritized it to expedite matters on your behalf.
- sparkster4 years agoHelpful | Level 7
Still busted
- sparkster4 years agoHelpful | Level 7
Proof that InDesign was open ing zero-size cloud only files in Big Sur. This doesn't work in Monterey. Not sure if Adobe or Dropbox prob, but leaning towards it being an Adobe issue ... https://www.dropbox.com/s/ds6ly4r1k0od2ud/Dropbox%20Big%20Sur%20InDesign%204x%20speed.mp4?dl=0
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