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llw212's avatar
llw212
Explorer | Level 3
7 months ago

Installed Dropbox on a new Mac and got "selective sync conflicts" on this and other linked computers

How do I fix the "Selective Sync Conflict" issue, which is now present on three computers:  new Mac mini, 2021 MacBook Pro and 2017 iMac? Two days ago, I installed dropbox on new Mac mini, with the...
desktop
Mac
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey llw212, I think you re-answered my initial questions on my first reply here on the thread; I posted another reply, would you mind taking another look to see if you can find it?

To send us screenshots, you can either click on the camera icon on the bottom of the reply box when typing your reply, or you can just copy and paste your screenshot in the reply box.

TonyC3's avatar
TonyC3
New member | Level 2
7 months ago

Hi Hannah i have the same problem with 15 years of dropbox files now not accessible on any of my devices.  I just bought a new Mac book pro and did the stanard migration process and then in drop box all my files now have a selective sync conflict and i cant open any of them.  Ive been using dropbox for many years withiout this issue 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hi TonyC3 - sorry to hear about this.

    Can you please clarify your computer's exact OS version and the version/status of the Dropbox desktop app as shown in your menu bar?

    Also, did you take a look at this Help Center article to see if it helps? 

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