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101001101's avatar
101001101
Explorer | Level 3
2 years ago
Solved

iPad Won’t Stop Copying Files to Dropbox

Downloaded 2 files to my iPad from the internet. Then tried to copy them to Dropbox. Did not seem to work at first glance. (Bad internet connection?) So I kept trying to do it, in frustration. Day...
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  • Nancy's avatar
    Nancy
    2 years ago

    Hi 101001101! Let’s try something else, then. 

     

    What I’d like you to do is clear the Dropbox app’s cache, remove it from your device, restart your iPad, and install Dropbox again. 

     

    Are new copies being uploaded now, or do you just see a single copy of your files?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Let us know of any updates 101001101 

101001101's avatar
101001101
Explorer | Level 3
2 years ago

It’s been a day. No new file copies are in Dropbox.

i think that fixed it.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Glad to hear it's sorted now and thanks for keeping us in the loop too 101001101 

     

    See you around the Community and have a wonderful week ahead!

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