Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Chris W.25's avatar
Chris W.25
Explorer | Level 3
3 months ago

iPhone camera uploads stopped uploading since April 2025

Device iPhone 16 Pro Operating System/Browser (if using the web) IOS 18.6.2 (latest) Dropbox App Version (if using the app) 440.2.2 Syncing Status No status. "Camera Uploads > on" Question o...
Camera uploads
iOS
Mobile
Chris W.25's avatar
Chris W.25
Explorer | Level 3
3 months ago

I appreciate your help. I tried this and it made no difference. I did go one step further and sign out of the account and sign back in, but now I have an error showing up. I have attached images of the error response and I think I have made matters worse now. This has not changed overnight, so it appears to be a permanent fixture now.

Any thoughts would be appreciated.

 

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey Chris, thanks for the update here.

This icon is related to our 'offlining' feature, which allows you to access files on the Dropbox app while not connected to the internet.

If you need the Camera Uploads folder to be available offline, I'd suggest making the files in it available offline one by one and in batches, to avoid this error.

To see if we can fix this error now, can you please follow these steps to remove the folder from being available offline?

Let me know how it goes.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!