Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

juchiast's avatar
juchiast
New member | Level 1
1 year ago
Solved

Is Dropbox Paper down? I'm missing some Paper docs

Is Dropbox paper down? I have a dozen of papers and they are all gone. 
Dropbox Paper
restore
  • Walter's avatar
    Walter
    1 year ago

    Can you navigate your account and let me know if you can find a folder called "Migrated Paper Docs" perhaps juchiast? 

     

Mark's avatar
Mark
Icon for Super User II rankSuper User II
11 months ago

Dropbox is busy moving everybody to Paper 2020 (yes, you read that right, its 5 years late). They are emailing people before they do it so you may have missed it/its ended up in Junk, however, it means you can now move the Paper files to any folder or location you want :) 

Pleased you found them ! :)

Dela Antoinette's avatar
Dela Antoinette
New member | Level 1
11 months ago

You mean moving from paper to dropbox? Because everything in paper is what's missing on my end. I checked my email junk and promotions folders and didn't receive any notice about this change from Dropbox. I'm also uncertain everything was moved from paper and am working through files as we speak. 

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!