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Gala_4's avatar
Gala_4
Explorer | Level 4
2 years ago
Solved

Is there enough storage freed up to access a shared item?

I am an early adopter of Dropbox -- have been on for 10-15 years. I remember it was creaky at the beginning and I may have had more than 1 account until I got everything working. It's been fine and I...
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Storage space
  • Jay's avatar
    Jay
    2 years ago

    Hi Gala_4, if your account has 5.25 GB in total, then you won't be able to join a shared folder that is greater in size. 

     

    You'll need to either earn extra quota on your account, or purchase a paid plan to have enough to join that folder.

Gala_4's avatar
Gala_4
Explorer | Level 4
2 years ago
The solution proposed does not work as the file to join is 6GB and I have ‘deleted’ all the share folder to get them off my drive. I have only a couple of MB files left but only 5.25 GB with my free account plus gifted space a decad
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Gala_4, if your account has 5.25 GB in total, then you won't be able to join a shared folder that is greater in size. 

 

You'll need to either earn extra quota on your account, or purchase a paid plan to have enough to join that folder.

  • Joshua_Marvin's avatar
    Joshua_Marvin
    New member | Level 2
    2 years ago

    Why does everyone associated with a shared folder have to have the full storage space when it should only be stored by one account. 

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