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Forum Discussion

BR DRONES's avatar
BR DRONES
New member | Level 2
2 years ago
Solved

Issues with website functionality

Links not working to create a new folder. Tried safari, and chrome. Is site down?
Web
lorigrimm's avatar
lorigrimm
New member | Level 2
2 years ago

Dropbox home page is still not working today, 2/13/2024.

  • jenmount's avatar
    jenmount
    New member | Level 2
    2 years ago

    Yes, everything is frozen up on our end.

  • profeK's avatar
    profeK
    New member | Level 2
    2 years ago

    I have the same problem. . . I just get a big transparent blue bar on the top of the page no matter what I try to do. . . not responsive on any pages for my account.

    • profeK's avatar
      profeK
      New member | Level 2
      2 years ago

      You can't even contact support because of the same issue. . . the community is the only page working (and of course the "upgrade your account" links)

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi everyone, thanks for bringing this to our attention. 

         

        Our team’s currently looking into this, so we’ll update you here as soon as possible. 

         

        For anyone that needs to use their Dropbox account urgently in the meantime, you should be able to navigate through your files via the desktop/mobile app with no issues.

         

        Thanks for your patience, and we'll keep you posted!

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