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Ian13's avatar
Ian13
New member | Level 2
1 month ago

I'm trying to share a folder with others, but Dropbox says I've been banned.

Device
Lenovo X1 Gen 6
Operating System/Browser (if using the web)
Windows 11
Dropbox App Version (if using the app)
200.4.8609 
Syncing Status
Syncing but 1 file is unable to update

I have tried to share a folder with 5 others but get "banned member" as a message. Is that them or me? I have tried sharing to some of them and get the same message. How to I resolve this?

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Welcome to our Community, Ian13.

    Are you getting an error message stating that your sharing activity has been interrupted perhaps, as mentioned here? 

    In any case, I’ve logged you a ticket, so that we can further look into this via email. Please reply back to it, when you see it.

    Other than that, let me know if you’d like us to check your syncing issue, as well. 

    Cheers!

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