Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

BR DRONES's avatar
BR DRONES
New member | Level 2
2 years ago
Solved

Issues with website functionality

Links not working to create a new folder. Tried safari, and chrome. Is site down?
Web
ShannonP's avatar
ShannonP
Explorer | Level 4
2 years ago

How do I delete a file that I just created? Neither the file nor the parent folder are shared. I have tried two different browsers.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Sorry to hear about this, Melissa Z.3.

 

Does this happen with all files in the account or specific ones?

 

If this has to do with team folders, can you try to delete them from the Content tab in your admin console and let me know if it works?

  • Melissa Z.3's avatar
    Melissa Z.3
    Explorer | Level 3
    2 years ago

    Hi Hannah,

     

    It is all files. I cannot view the specific file from the Admin Console. That is only showing me main folders and I cannot get to the individual file level from there (unless I'm missing something?).  

     

    Thanks!

    Melissa

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!